Download certification skills outline. Learning paths to gain the skills needed to become certified. This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics Marketing, Dynamics Sales, Dynamics Customer Service, Dynamics Field Service, and the customer relationship management CRM capabilities of Dynamics Project Operations.
This course will include lecture as well as hands-on labs. People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics , students, recent graduates, and people changing careers who want to leverage Dynamics to move to the next level.
Languages: en ja zh-cn ko fr es pt-br ru ar-sa zh-tw it de. Retirement date:. All objectives of the exam are covered in depth so you'll be ready for any question on the exam. Check out an overview including fundamentals, role-based and specialty certifications for Dynamics and Power Platform. Explore steps to get certified and the resources available to help you prepare. Explore all certifications in a concise training and certifications guide.
You need to have experience providing solutions using standardized application coding patterns, extensible features, and external integrations. To get started on your journey to certification, explore the Dynamics Finance and Operations Apps Developer journey map.
This expert certification is for highly qualified professionals with years of experience, such as solution architects, functional or technical consultants, or IT or business professionals who have a deep understanding of Dynamics Finance and Operations apps. The Dynamics Finance and Operations Apps Solution Architect journey map can help get you started on your journey to certification. Training is available for every Dynamics certification, whether you want to review before an exam or brush up on your skills to prepare.
Go to Microsoft Learn for Dynamics linked to earlier in this post to decide how you want to learn and which platform best fits your learning style. You have access to a breadth of options to help grow your confidence and expertise—from self-paced learning, training events, instructor-led training, and more. It's time to take the next step to discover your career path! And stay tuned for the next blog posts in this series to learn more about the certifications that interest you. You must be a registered user to add a comment.
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Microsoft Edge Insider. Azure Databases. Autonomous Systems. Education Sector. Microsoft Localization. Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. We provide eLearning and certification preparation guides for Dynamics customers, as well as downloads of some older instructor-led training materials. Visit Microsoft Learn to experience the new free Microsoft eLearning platform.
Log in to earn points, levels, and achieve more! Dynamics on Microsoft Learn. Customers can download older Dynamics eLearning courses. For more information about each certification, and to find certification preparation guides, see Dynamics Certifications.
Microsoft Dynamics Expand the tab below to review the available certification for Microsoft Dynamics , required exams and suggested courses for preparation. Step 1 Take This Course. Step 2 Take This Exam. Step 3 Earn This Certification. Microsoft Certified: Dynamics Fundamentals ERP If you have a broad exposure to the enterprise resource planning ERP capabilities of Dynamics and understand the fundamentals of how finance and operations apps fit in within the overall Microsoft ecosystem—this certification is for you.
Microsoft Certified: Dynamics for Sales Functional Consultant Associate Microsoft Dynamics for Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics. Microsoft Certified: Dynamics Marketing Functional Consultant Associate Microsoft Dynamics Marketing Functional Consultants certification demonstrates expertise with implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.
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